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Help Center

Frequently Asked Questions

Everything you need to know about ordering, shipping and returns.

Orders are dispatched within 1 business day. Delivery across Pakistan takes 2–3 working days after dispatch. You will receive a tracking link once your order ships.

Yes! We offer Cash on Delivery across all major cities in Pakistan. Simply choose “Buy with Cash on Delivery” at checkout.

We offer a 7-day easy exchange window. Items must be unworn, unwashed and in original packaging with tags attached. Contact our team to initiate an exchange.

Each product page has a detailed Size & Fit guide. Our abayas run true to size — if you prefer a relaxed fit, we recommend sizing up.

Selected sets include a matching hijab. The product title and description clearly mention whether a matching hijab is included with the abaya.

Visit our Track Your Order page and enter your order number and email to see live status.

Gentle hand wash or dry clean recommended. Avoid harsh detergents and direct sunlight while drying to preserve the fabric and color.

Still have questions?

Our team is here to help you 24/7 on WhatsApp and call.

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